Umang software: Redefining Application Management
Mangirish Salelkar, Co Founder & CEO
Today’s information technology landscape is moving towards more complexity thereby witnessing a gradual escalation in the cost to maintain it. Organizations are delivering a mix of complicated business-critical applications and are trying to limit this spending by creating specialized functions that are committed towards managing the applications and infrastructure. This, in turn, is being outsourced to vendors thereby translating to a dramatic growth in the Application Management Services(AMS)market place. In the fast-moving application economy, one is in need of more than just the traditional management administration services to stay ahead of the competition. AMS proffers reduced operating costs, maximized productivity, decreased risks and accelerated time-to-value. Each customer has a unique requirement and managing a broad range of applications is not an easy task, especially in times when the software systems form the core of almost every kind of business. Moreover, the marketplace is continually evolving with trending technologies with vendors failing to keep pace and there is a lack of the required technical skill set to implement the solutions successfully. With unmatched domain expertise and the right technology, Umang Software incepted in 2009, facilitates businesses with their novel Application Management Services that ensure the successful delivery of end-to-end functional and technical capabilities with post-implementation support that fulfils the client’s specific business objectives. “Over the years, we have been able to succeed through our unique strengths; transparency in workflow, protocols we adhere to, customer-centric services, standardized procedures of working, effective project management, and most importantly the positive and hardworking attitude of our staff,” says Mangirish Salelkar, CEO and Co-founder of Umang Software.
Uma Talaulikar, Co founder & COO
Perfectly understanding each customer’s pain-points and exceeding customer demands, the company has a scrupulous process in place that can be customized according to specific requirements. The team with their knowledge of best practice processes begins with conducting a meeting with the client to map out their particular requirements. This is followed by resource planning where the right developers are specifically assigned to handle each task. With the customer at every step of the process, the company follows standardized protocols and processes, has regular project reviews, and one to one meetings with the client to amalgamate their feedback. “This helps us in improving further and understanding the client as well as their expectations. With a highly professional, dedicated and talented workforce, our deliveries always exceed client expectation,” explains Mangirish. In addition to this, the company follows post-delivery support to ensure that the clients have a smooth transition.
Umang works with Delphi as its key technology apart from Java, PHP, .Net, Android and iOS. Delphi is utilized to create high-quality applications that are used by a plethora of users around the world every day and so the company proffers their services to customers across the globe. The company ’s major client base includes customers who have their existing legacy applications built in Delphi and thus prefer partnering with Umang for their enhancements, maintenance, and migration from an older version to an advanced one or to a newer platform entirely. “So majorly, we address the need to leverage newer technology platforms, frameworks, and software products to transform IT systems and applications,” informs Mangirish.
Delivering Complete Customer Satisfaction
Close to a decade, the company has worked with some of the renowned clientele all over the world. Umang has conducted successful projects having worked with a healthcare company from Australia; Construction companies in Netherland, Germany, Belgium & United States and on one of the United Nation Organization’s Marine Research Project. Mangirish adds, “Besides that, we have worked with a gamut of big and small companies in the hospitality, banking and finance, logistics, diamond cutting sectors and so on. Most of these clients prefer us for our Application Reengineering services.” With the Application Re-engineering offering, the clients existing software application can be seamlessly migrated from a lower platform to a higher platform. In conjunction with this offering, the team can also develop the software application onto another technology starting from scratch.
Earning Positive Recognition
The company has received a plethora of accolades for the delivery of their exceptional services. Some of the prestigious awards the company was bestowed with were ‘Award for Industrial Development’ by All India Achievers Foundation at a National Conference in New Delhi in 2013, 'Customer-Centric Company of the Year' in 2016 at ICT 4SD Global Conference and was also featured as ‘Top5 Startups’ by Business Goa Magazine in 2014.
Situated in the slowpaced state of Goa when the word ‘startup’ itself was at a nascent stage, the company was founded by the dynamic couple, Uma Talaulikar and Mangirish Salelkar. The name is derived from the combination of their respective names which also when clubbed together means enthusiasm.Uma Talaulikar, COO and Co-founder at Umang Software elaborates, “We are enthusiastic about
the innovative technologies that drive growth and reinvent new products & services that would make a positive change to efficiency, productivity, and quality of the services we provide to our clients.”
The company boasts of a team of dedicated programmers that possess the right composition of technical skill set, strong communication skills, and a positive attitude. Mangirish opines, “We are an employee oriented company, I believe we need to focus on individual growth along with company growth. We need to have satisfied employees in order to have satisfied customers.”
Umang's Young and Energetic Leadership Team
The company has strategically positioned themselves to ensure employee satisfaction by focusing on their career growth and work-life balance resulting in long-term commitment from the employees towards the company. “This approach of Umang solves one of the main concerns which clients have about outsourcing to Indian companies which is the frequent change in programmers working on their projects due to job hopping of programmers,” declares Mangirish.
ISO 9001-2015 Quality Certified IT Company, Umang provides a broad spectrum of services like application re-engineering & migrations, custom application development & maintenance, web development & design with unique customized web solution offerings, software product development where the envisioned product is designed and delivered into a successful product, mobile development and extended workforce services across several domains like travel & tourism, e-commerce, logistics & fleet management, data reporting & analytics and hospitality management. With the ubiquity of mobile phones, organizations demand
that the enterprise applications be equipped with a mobile app to support or complement its functionality. With the permeation and acceptance of smartphones to help achieve business goals, the company focuses on Android development which has maximum user base in the world besides iOS development which has a high market share in economic terms. With customers familiarising themselves with the cross platform development approach like PhoneGap, Ionic, Titanium, Mosync and so on, the team is well equipped to assist businesses with any of the aforementioned approaches which actually speeds up the development.
Additionally, the company permits clients to hire their Dedicated Programmers with their deep industry expertise on a monthly contract hiring basis. With the programmers on board, the clients can monitor and stay connected with the hired development team at the assigned working hour. Alternatively, one can also set up an Offshore Development Centre at Umang which is generally engaged in developing, testing, and deploying software solutions and applications.
Outlining Future Business Goals
Carving a niche for themselves in this domain, the company envisions and strives to continually have 100 percent customer satisfaction and content team members. Priding themselves to have taken such huge strides in this sector, 52 percent of the new customers are referred by the existing clientele itself. Umang envisages expanding their business, growing three times within the span of the next two years. Uma reveals, “We aim to grow smartly, gradually in numbers but with big leaps as far as turnover is concerned.” Drawing out a roadmap for increasing the company’s global footprint, Umang aims to forge powerful alliances and strong strategic partnerships in the United States and Australia.
Umang’s application management services ensure the successful delivery of end-to-end functional and technical capabilities with Post-implementation support that fulfils the client’s specific business objectives
The company boasts of a team of dedicated programmers that possess the right composition of technical skill set, strong communication skills, and a positive attitude. Mangirish opines, “We are an employee oriented company, I believe we need to focus on individual growth along with company growth. We need to have satisfied employees in order to have satisfied customers.”
Umang's Young and Energetic Leadership Team
The company has strategically positioned themselves to ensure employee satisfaction by focusing on their career growth and work-life balance resulting in long-term commitment from the employees towards the company. “This approach of Umang solves one of the main concerns which clients have about outsourcing to Indian companies which is the frequent change in programmers working on their projects due to job hopping of programmers,” declares Mangirish.
ISO 9001-2015 Quality Certified IT Company, Umang provides a broad spectrum of services like application re-engineering & migrations, custom application development & maintenance, web development & design with unique customized web solution offerings, software product development where the envisioned product is designed and delivered into a successful product, mobile development and extended workforce services across several domains like travel & tourism, e-commerce, logistics & fleet management, data reporting & analytics and hospitality management. With the ubiquity of mobile phones, organizations demand
that the enterprise applications be equipped with a mobile app to support or complement its functionality. With the permeation and acceptance of smartphones to help achieve business goals, the company focuses on Android development which has maximum user base in the world besides iOS development which has a high market share in economic terms. With customers familiarising themselves with the cross platform development approach like PhoneGap, Ionic, Titanium, Mosync and so on, the team is well equipped to assist businesses with any of the aforementioned approaches which actually speeds up the development.
Additionally, the company permits clients to hire their Dedicated Programmers with their deep industry expertise on a monthly contract hiring basis. With the programmers on board, the clients can monitor and stay connected with the hired development team at the assigned working hour. Alternatively, one can also set up an Offshore Development Centre at Umang which is generally engaged in developing, testing, and deploying software solutions and applications.
Outlining Future Business Goals
Carving a niche for themselves in this domain, the company envisions and strives to continually have 100 percent customer satisfaction and content team members. Priding themselves to have taken such huge strides in this sector, 52 percent of the new customers are referred by the existing clientele itself. Umang envisages expanding their business, growing three times within the span of the next two years. Uma reveals, “We aim to grow smartly, gradually in numbers but with big leaps as far as turnover is concerned.” Drawing out a roadmap for increasing the company’s global footprint, Umang aims to forge powerful alliances and strong strategic partnerships in the United States and Australia.
